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308-532-4856

Waterfront Manufacturing Fulfillment Policy for Credit Card Payments via Stripe® 

These policies will help users determine how Waterfront Manufacturing fulfills orders and payments made by credit card via the payment processor Stripe. 

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: “Client”, “You” and “Your” refers to you, the person on this website and compliant to the Company’s terms and conditions, either therein or in a separate written contract. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services, in accordance with and subject to, prevailing laws of the State of Nebraska. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same. 

Fulfillment Policy 

At Waterfront Manufacturing, we ensure that the services we provide are satisfactory. Customer satisfaction is our utmost priority as we take all complaints about the services we render very seriously. This Fulfillment Policy (the “Policy”) informs you about our delivery policy and the rules and guidelines relating to the refunds for products purchased from our Company. Please read this Policy carefully to understand your rights and also understand the requirements for the refund. Our services are billed in U.S. Dollars.

Delivery Policy 

At Waterfront Manufacturing, we sell lubrication system products for the agricultural industry. We deliver our products to clients via shipping means pursuant to our client’s requests. 

Refunds 

Customers are advised that orders (all or part) can only be cancelled prior to shipping or within 24 hours, whichever comes first. To be eligible for a refund, minus shipping costs, merchandise must be returned unused in the original packaging. If any product is missing or defective, a replacement item will be sent upon receipt of the defective part (if applicable).

Exceptions 

Notwithstanding other provisions of this Policy, we may refuse to grant returns or refunds if: 

     

      • You received what you ordered, but simply changed your mind about the product.

      • You were aware or notified of issues with the product before making the purchase.

    Return Policy 

    At Waterfront Manufacturing, we sell lubrication system products for the agricultural industry. Merchandise must be returned unused in the original packaging. If any product is missing or defective, a replacement item will be sent upon receipt of the defective part (if applicable).

    Cancellation Policy 

    Customers are advised that orders (all or part) can only be cancelled prior to shipping or within 24 hours, whichever comes first.

    How to make a complaint 

    If you are dissatisfied with the service provided to you and you are eligible for a refund under this Policy, you must send an email to jenny@waterfrontmfg.com stating your complaints and we will immediately verify your complaints. Refunds are issued at our discretion as they may be accepted or rejected.

    Contact Us & Customer Service Contact Details

    For enquiries or comments regarding this Policy, customers may email jenny@waterfrontmfg.com, call or text 308-532-4856, or by regular mail at PO Box 527, North Platte NE 69103